What’s the difference
between brands who succeed and those who struggle to make content marketing
work?
While the answer is
certainly quality in many cases, it’s also much more complex than that. Content
marketing programs can fail due to a lack of a defined mission, poor
goal-setting, or even a poor understanding of how the brand’s buyer personas
engage with platforms for product research. While half of brands today have a defined content strategy in place, only 32% of marketers consider themselves effective at creating
content. Whether you’re just beginning to transition your brand into a
publishing mindset, or you’re refining your current efforts into a more integrated approach, here are
seven ways to significantly improve the results of your content marketing: It’s
not that important to hit buttons hard, the key is to hit them right
– that’s the way to success.
1. Define Your Mission
Your company’s unique
brand should be closely tied to your content marketing mission. Forbes’ John
Hall recommends building an action-oriented statement after identifying the
value you’ll provide to your audience, and how your content will help them. According to Hall, a mission-driven content strategy
“educates, sparks discussions, and makes an impact on its audience;” allowing
brands to stand head and shoulders above the rest.
2. Strive for a Value Exchange
To make content marketing
work, it should be much more than just advertising. At the core of your program
should be a mission to provide distinct value to your audience. Speaker and consultant Greg Satrell writes that “content only delivers
engagement if it confers value over and above simply promoting the brand that
created it.” L’Oreal’s YouTube channel, Destination
Beauty, and Red
Bull’s extreme sports web channel are two examples of brands that have
nailed the idea of this value exchange.
3. Set Goals
Behind every great
content brand is at least one individual who isn’t afraid to delve deep into
metrics and make decisions accordingly. Your strategy must include goals,
targets, and KPIs, or you’ll won’t be able to make content marketing work. As Unbounce’s Tommy Walker amusingly puts it, “content
marketing without a goal is art, not marketing.” The best metrics-driven
content marketing programs will include diverse goals which range from social
shares to SEO improvements, in order to gain a comprehensive overview of how
your content is serving the organization.
4. Refine Your Persona Research
While your brand can
create content that serves no other purpose than including viral qualities,
this approach is unlikely to help you acquire the right clients. Your content
should be highly targeted to the needs, pain points, and priorities of the
people you’re trying to acquire as customers. Continually research both their
demographics and personality factors, as well as how they utilize platforms for
research. To learn more about conducting effective buyer persona research,
check out The 5 Pillars of an Effective Marketing Strategy.
5. Answer Your Customer FAQ
One of the most effective
ways to make content marketing work is by answering your customer’s most
frequently asked questions. Acquiring these is probably easier than you think;
your sales and customer service teams almost undoubtedly have this information.
Targeting your blog articles, social media posts, and whitepapers to these FAQs
will allow you to position yourself as a resource to prospects and achieve
better search rankings for long search queries. This strategy alone is at the
center of Content Marketing expert Marcus Sheridan’s advice to small
and mid-sized business owners, and what allowed him to revolutionize his own
pool company’s revenue through blogging.
6. Create Highly Shareable Content
The most effective
content marketing is highly shareable, allowing your brand to organically gain
massive amounts of exposure from social media. Buzzfeed founder Jonah Peretti recommends spending 50% of your time
considering content promotion and distribution when conceptualizing content.
While best practices can vary between buyer personas, highly shareable content
is often visual, has emotional appeal, or is contextually relevant by being
mapped to current events or recent announcements.
7. Align Your Sales and Marketing
Your content marketing
strategy’s primary goals may include lead generation, but it’s crucial to
ensure you achieve balance by creating content for all stages of your buyer’s
journey. An effective content marketing program will expand beyond a focus on
attracting customers, and include content created for lead nurturing, closing
sales, and providing value to existing clientele.
What do you think are the
primary differences between brands who succeed, and those that aren’t able to
make content marketing work. Share your thoughts in the comments!
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