Wednesday, April 30, 2014

Tip: 5 New SEO Mantras to Replace Old, Inefficient Thinking


New Thinking

It's time for some spring cleaning. I'm not talking about our homes, but rather our thought processes.

Let's make a pact as an industry to do away with the old ways of thinking that have absolutely no place in what we do anymore. Our industry has truly grown up; there are more effective and sustainable ways to ensure long-term success for our clients.

SEO has changed and evolved, definitely for the better. It's a very enjoyable time to be working in the industry, as we're now tasked with building brands, growing communities, enchanting audiences, and flexing our creative and analytical muscles. We play integral roles in the growth of businesses. Our thinking should match the new responsibilities that have come our way.



Here are five new mantras to replace old and inefficient ways of thinking that have permeated across our industry.


Old Thinking: How do I get my content to go viral?

New Mantra: How Can I Be of Most Help to My Customers?

It's time to change our thinking from being "all about me" to being all about the customer. Long-term SEO success is – and has always been – all about providing value.

Going viral isn't a very realistic goal if that's the only way to think about the type of content to produce. Only about 0.01 percent of content put out is considered "viral." It isn't a tactic that can be relied upon or scientifically generated.


While there is certainly considerable value in receiving a lot of shares and building brand awareness, like American Greetings did with their video for "World's Toughest Job," it takes some creative thinking and a little bit of luck.

If it's a large number of shares you're after, then you need to employ a different mindset. Think instead how you can provide the most helpful and valuable content. After all, if you give people something they really need or enjoy, you can bet they will want to share it.

You can increase your odds of share-worthiness by taking the time to research the consumer's purchase path. Understand the thought process throughout and seek ways you can add a lot of value, either by being helpful or being entertaining, at a key step in the process. Segment your efforts down to relevant personas and the content will experience a much better success rate as you will be speaking with a more engaged pool of relevant audiences.


Old Thinking: What's the latest "it" tool/directory/tactic?

New Mantra: There Are No Silver Bullets

Much like socialites changing the "it" bag of the season, the industry has in the past been frenetic in its pursuit of the hottest new tool or tactic that does everything in a couple of easy steps.

Unfortunately, tempting as it may sound, there are just no SEO shortcuts that work long-term. There's no replacement for good old strategic thinking and hard work.

Certainly tools have their place and there are great ones out there, but we need to treat them just as supplemental add-ons for efficiency and not the sole basis of our efforts.

Additionally, every time a new SEO tactic is recommended, even the most well-meaning among us can overuse them to the point of devaluing them for the entire industry. Case in point: infographics and guest blogging, which often became the only tactics used and resulted in a market flooded with infographics and many relying heavily on guest blogging and then despairing when these tactics lost effectiveness.

Devise a strategy that adds value and then ensure you have a diverse array of tactics in your strategic plan, so no one tactic can ever becomes overly relied upon.

As long as you provide information that people will relate to and enjoy, then you can even put out an infographic or a guest post and still have them be successful, no matter what Google may claim.


Old Thinking: The more content I put out, the better.

New Mantra: It's All About Quality

Let's stop cluttering the Internet with average-quality content. The amount of content being published every day has reached record levels, but unfortunately quality hasn't increased at the same rate.

The Web doesn't need the one millionth article on painting a house or traveling to Spain. We need to ensure we put in the effort to publish content that really stands out and that merits its own place on the Web. Otherwise it's just a waste of resources.

Re-evaluate your content calendars. If you're dividing articles into part one and part two just so you have something to post on your blog to hit the one-post-a-day metric, then you're not being helpful or providing value. Look instead to reduce the frequency of blogging but instead focus on getting out something high-quality every time.

Even just one stellar blog post a month could make a huge impact to your bottom line - so if that is all you can manage then it's just fine. It's better that every piece of content you post is valuable and well-received by your audience than posting often and having your content be ignored.

A good example of someone who blogs infrequently (relatively speaking) is Avinash Kaushik on his Occam's Razor blog. Every post is a fantastically in-depth learning opportunity and the RSS feed of a new blog post is always a happy occasion.

Try it. Your results will improve drastically and you'll have resources freed up to work on other business initiatives.


Old Thinking: But my competitors who outrank me are still doing [insert black hat tactic].

New Mantra: Focus Only on Long-Term Sustainable Efforts

It's supremely annoying when competitors have higher positions in search but appear to employ not-so-kosher SEO tactics. It can be tempting to think "oh if we can't beat 'em, let's join 'em," but don't give in to the temptation. Google is getting really good at cracking down on dodgy tactics so really it's just a matter of time before they could get penalized.

There is no point at all in jeopardizing the long term for any quick short-term gains. Instead, look at the situation as something fortunate for you, as these "cheaters" are essentially digging their own grave and you'll have an easier time of out-ranking them in coming months once they get themselves slapped.

To be even smarter about it, don't worry overly much about rankings alone. Look at other ways to grow, such as influential sites that can send relevant traffic to your site, leveraging social media to scale link-building, and even online PR efforts.

Not only can these different strategies compensate for any traffic lost by ranking lower, but by resonating well with these other audiences you can also help your search rankings improve. Win-win.


Old Thinking: I hate Google!

New Mantra: If We Want to Play in Google's Sandbox, Let's Make Their Rules Work in Our Favor

While it can be easy to settle into a Google-bashing mindset (e.g., they favor large brands or whatever complaint du jour you may have), ultimately that type of thinking isn't entirely true. It's also won't help you reach your goals.

Google is a darn good search engine. Google processes provide tremendously relevant content for every search and they are striving to provide better experiences, so people continue to use them. That's why they have the majority market share and why we can't afford to ignore them.

If we want to play in Google's sandbox, then we'd be best served by making their rules work in our favor.

All Google wants to do is list the sites that are most relevant to the query and that people have a good experience on (i.e., within one or two clicks the searcher can have the specific question answered).

By constantly focusing on improving the customer experience, Google has been able to dominate the market. We can just take a page out of their book.

If you consistently put out high-quality work that people like, then Google will essentially want to rank it higher since they know it resonates well with searchers. Be helpful, focus on user experience, treat customers well, and you'll enjoy better conversion rates and improved rankings.

Communicate in Constellations: Connect the Dots. See the Bigger Story


One of the most critical issues facing marketers today is the sheer proliferation of content. I think about this often because it is only going to get harder to reach and connect with increasingly distracted audiences. And that's what clients pay our firm to do.

Mobile devices in particular are compounding this issue. This means that, as marketers, we must reframe our competition in terms of attention flows. Think not Coca Cola vs. Pepsi, but rather Coke vs Candy Crush or LinkedIn or Hollywood or even Bollywood. Yes, it is that broad.

The digital content ecosystem, I've come to believe, is like the night sky. There are thousands of stars all vying for our attention. Yet few or none truly stand out. That's why it's so hard to remember three stories you read - or maybe scanned - this morning, most likely on your phone.

Many major marketers, it seems, believe the solution to this challenge is to go big - to outshine everyone. They invest significant dollars in entertaining and often viral content that certainly does shine bright, at least for a time. However, just like a shooting star, such campaign-driven efforts can be gone by the time your audience looks up from their phone. They're not enough in and of themselves.

So what's the answer? I believe it was solved many years ago by the Babylonians who - to remember stars - began to connect them in constellations. The lines, in total, formed a memorable story that's easy to find. The same applies today for marketers.

Your challenge, my challenge is to communicate in constellations. We must deeply connect our paid, owned and earned programming into self-evident narratives. This way, our audiences won't just see a star or two but the entire story. We have to link seemingly disparate stars in a digital sky of thousands by connecting the dots for them into a memorable tale.

Tonight could you find the stars Alnitak, Alnilam and Mintaka in the night sky if I asked you? For most, the answer is no. But I bet you could find Orion's belt by looking for these same three bright stars. That's because the Orion character and narrative is memorable. (It doesn't hurt that the stars are bright too.)

The same applies today in marketing. So how do you communicate in constellations? How do you make sure that the stories you create, earn and share secure surface area and encourage or reinforce certain perceptions and/or behaviors?

Understanding The Buyer

Every sale happens because buyer comes to believe that the product or service will make a positive impact in self, life or business and even the smallest transaction relies on relationship between the seller and the buyer.

Creating great business relationships required an understanding of the motivations people have for buying your product and services.

There is no formula or science of selling which will always work for everyone but there are some techniques and methods that you can learn. Selling is an art and it is always about people first.

Buyers are people just like us and they need your help in purchasing from you. They will only buy from you if they think it will bring some positive change to their life, business or company. Start with understanding their needs and wants.

 

Needs vs. wants

Needs are the things which customers must have to achieve a positive change which they are looking for. If we can understand what are their needs and how much they need it to bring positive change or improvement in their life or business then we can work on the value proposition to help them achieving that positive change. Wants are nice to have things; those are not completely necessary needs from the customers. Make sure you differentiate needs and wants from the customer’s requirements and make sure you are selling needs along with nice to have things. Never try to sell wants alone.

 

Customer’s customer

Know your customer’s customer. It will solve your difficulties in identifying the valuable needs of your customer. Find out what your customers wants to improve in delivering better solutions their customers and how your product or service can fulfill the needs of that improvement. Know their customer’s demands to better understand the actual needs of your customers.

 

Identify the pain

Positive change is always needed because of some pain in work, life or company. Identify the pain from which your customer seeks relief. Depending on the impact of pain, the value and need of your solution will increase and that will be the opportunity for you to help your customer by offering your product or service. It is always an impact of that pain which develops an opportunity for you. Make sure you have identified it.

 

Keep track of your progress

Sales always includes many activities and stages, it is important for you to keep track of those activity and stage you are at with customers. You can keep track by grouping the potential buyers by their stages. These could be:

Suspects - who are new leads?
  • Prospects - with whom you have already made a contact
  • Opportunities – when you have identified their pain, needs, wants and building a stronger relationship with them to offer a solution
  • Proposals & negotiation – This is the stage when you have approached to a customer with a proposal of your product or services and negotiating on features, price, customization and implementation
  • Closures – Customers has accepted your proposal including negotiated price, taken a decision to buy your product or services and given you a commitment to do so.
  • Closed deals– These are the customers, you can ask for referrals and take some details from them regarding their experience with your product or service as references.

 

Build strong relationships

It is always people first, people buy from people. Strong relationship is very big advantage you can have against your competitor. Take an interest in solving their problem other than speaking about features of your product or service. Help them with references, expert advice and helpful materials to make them see more value in working with you. Be open, helpful, honest and interested in customer’s pain points to build trust.

Your product or service features can be copied but the approach you take in building relationship with customer makes a big difference

Crowning The Dragon



China will become the world's largest economy by the end of the year.

UNTIL 1890 China was the world’s largest economy, before America surpassed it. By the end of 2014 China is on track to reclaim its crown.

Comparing economic output is tricky: exchange rates get in the way. Simply converting GDP from renminbi to dollars at market rates may not reflect the true cost of living. Bread and beer may be cheaper in one country than another, for example. To account for these differences, economists make adjustments based on a comparable basket of goods and services across the globe, so-called purchasing-power parity (PPP). New data released on April 30th from the International Comparison Programme, a part of the UN, calculated the cost of living in 199 countries in 2011. On this basis, China’s PPP exchange rate is now higher than economists had previously estimated using data from the previous survey in 2005: a whopping 20% higher. So China, which had been forecast to overtake America in 2019 by the IMF, will be crowned the world's pre-eminent country by the end of this year according to The Economist’s calculations. The American Century ends, and the Pacific Century begins.

Monday, April 28, 2014

6 Insights From Tony Robbins That Will Change Your Sales Game

When it comes to helping people improve their lives there is nobody in the game with stronger credentials than Tony Robbins. The “Michael Jordan” of thought leaders, Tony has affected millions of people around the world through his performance coaching. And his words of wisdom has also had a huge impact in the business world.

Through his books, videos and presentations, Robbins provides insight into effective selling.
Here are the six lesssons entrepreneurs can learn from Robbins on the secret to successful selling.

1. Know your purpose. In your day-to-day sales world, you MUST have a sense of meaning. Walking into the office, grabbing a coffee, checking your email and taking your day “on the fly” is just not going to get it done. When you’re at the office everyday you have got to know what you’re going to get done that day. Knowing your purpose will make the biggest impact you can imagine.

Give positive meaning to everything. The sales rep’s life is all about risks. The more you take the more you win (and lose). It’s how you respond to the losses that makes you special. Keeping a positive attitude (regardless of the issue) will keep your head in the game and ready for the next opportunity.

3. Realize that everything you do has a consequence. There’s no neutral in sales: A sales rep's interactions with customers will either be positive or negative. Every action you take matters. It’s not just about being on your best behavior, it’s about knowing your strengths and lining them up to reach your desired outcome.

4. Know that everyone is unique, different and amazing. Sales is a competitive world where people put themselves on the line every day. They often get shot down. Looking at the world through the lens that everyone has meaning will positively affect every facet of your performance. Don’t get deflated when buyers and competitors don’t behave like you want.

5. Be driven by your desire for adventure. What drives you? Your past? Your competitors? Or even your fears? Or are you focused on your successes -- on solving the next client problem and taking the next step for your company? It’s important to know what moves us and makes us do what we do.

6. Expect the unexpected. What are you going to do when something unexpected happens in sales? (By the way, something crazy always happens in sales.) Why do you think we’re always the storytelling life of the party? When any situation arises, it’s important to respond with the right action that helps you solve a customer problem and take the next step.

Tony has coached presidents, celebrities and olympic athletes to perform at their top of their game. Putting the secrets above into action will improve your performance too. The mark of a great leader is one who is highly coachable. So let these ideas guide you to higher commissions, happier clients and ultimate satisfaction.

5 Secrets to Winning More Sales

Sales is king in the new economy. Your success will be determined by your ability to generate revenue and sell, not just your products and services, but also yourself.

Here are five signs you're well positioned to succeed at the art of selling:

1. Remember you're in the people business.
Lots of salespeople get caught up in what they are selling and forget that they're in the people business. Your customer wants to be treated personally. I was recently at a dental office that had clearly forgotten they were not in the business of teeth, but of making patients happy and comfortable.

Getting attention and maintaining your customers' interest is a huge problem today. But walk into any big-box outlet, restaurant or professional office and you might not even be acknowledged. Before I visit or work with any client, I remind myself, "This is a unique individual who deserves distinct treatment."

2. Focus on the results, not the effort.
The sales game is not one of organizing, planning or meetings -- it's about getting results. Sales people often spend time kidding themselves about doing busy work and don't get in front of customers who can buy their products.

Your success in selling is about getting results and that means getting your products into the hands of more customers. A great salesperson knows how to get the customer's attention and present their product or service in a way that causes the customer to buy. Don’t confuse results with efforts. You don't try to get an appointment -- you either get it or you don't.

3. Do the uncomfortable thing.
The best sales people I have ever known are willing to throw themselves into harms way. So convinced of their offer, they are willing to get in front of the tough customers, ask the hard questions and go for the close. Doing the uncomfortable thing is where the top performers live.

I always call my toughest clients first and keep calling on them long after everyone else has given up. Once a month, I make a list of our company's most difficult customers and create an attack plan on how to get those accounts. The first month we incorporated this strategy, I landed one of the biggest deals of my career. You can't bring the big deals home without getting into the deep waters where the big fish swim.

4. Wow the customer.
Great sales people look for ways to inspire a customer's emotional involvement and create the urgency to take ownership. When you wow a customer you make a difference and cause them to want to hold onto that experience. You can take any product -- even a boring one -- and make it a wow presentation.

I once showed a client the glass doors on a home by demonstrating how they would be hurricane proof, slapping on both sides to evidence their construction quality. This immediately got the customer's full attention and set apart the product and me from the competition. Average doesn't pay in sales. Wow them with your presentation, your dress, your belief in the product and the service you offer.

5. Ask for the sale.
This may seem very simple, but most salespeople never ask for the sale. This is hard to believe, but it’s true. We recently did a mystery shop on over 500 businesses and at more than 70 percent of them, the salespeople never asked us to do business. Regardless of your product, price or how professional you are, if you don't ask, you will only sell to those who are going to buy regardless.

I keep a tally of every time I ask a customer to do business with me. This keeps me focused and increases my sales.

Tip: Mark Cuban's 12 Rules for Startups
















Anyone who has started a business has his or her own rules and guidelines, so I thought I would add to the memo with my own. My "rules" below aren't just for those founding the companies, but for those who are considering going to work for them, as well. 
1. Don't start a company unless it's an obsession and something you love.

2. If you have an exit strategy, it's not an obsession.

3. Hire people who you think will love working there.

4. Sales Cure All. Know how your company will make money and how you will actually make sales.

5. Know your core competencies and focus on being great at them. Pay up for people in your core competencies. Get the best. Outside the core competencies, hire people that fit your culture but aren't as expensive to pay.

6. An espresso machine? Are you kidding me? Coffee is for closers. Sodas are free. Lunch is a chance to get out of the office and talk. There are 24 hours in a day, and if people like their jobs, they will find ways to use as much of it as possible to do their jobs.
7. No offices. Open offices keep everyone in tune with what is going on and keep the energy up. If an employee is about privacy, show him or her how to use the lock on the bathroom. There is nothing private in a startup. This is also a good way to keep from hiring executives who cannot operate successfully in a startup. My biggest fear was always hiring someone who wanted to build an empire. If the person demands to fly first class or to bring over a personal secretary, run away. If an exec won't go on sales calls, run away. They are empire builders and will pollute your company.

8. As far as technology, go with what you know. That is always the most inexpensive way. If you know Apple, use it. If you know Vista, ask yourself why, then use it. It's a startup so there are just a few employees. Let people use what they know.

9. Keep the organization flat. If you have managers reporting to managers in a startup, you will fail. Once you get beyond startup, if you have managers reporting to managers, you will create politics.

10. Never buy swag. A sure sign of failure for a startup is when someone sends me logo-embroidered polo shirts. If your people are at shows and in public, it's okay to buy for your own employees, but if you really think people are going to wear your branded polo when they're out and about, you are mistaken and have no idea how to spend your money.

11. Never hire a PR firm. A public relations firm will call or email people in the publications you already read, on the shows you already watch and at the websites you already surf. Those people publish their emails. Whenever you consume any information related to your field, get the email of the person publishing it and send them a message introducing yourself and the company. Their job is to find new stuff. They will welcome hearing from the founder instead of some PR flack. Once you establish communication with that person, make yourself available to answer their questions about the industry and be a source for them. If you are smart, they will use you.

12. Make the job fun for employees. Keep a pulse on the stress levels and accomplishments of your people and reward them. My first company, MicroSolutions, when we had a record sales month, or someone did something special, I would walk around handing out $100 bills to salespeople. At Broadcast.com and MicroSolutions, we had a company shot. The Kamikaze. We would take people to a bar every now and then and buy one or ten for everyone. At MicroSolutions, more often than not we had vendors cover the tab. Vendors always love a good party.

Tip: The 3 Attributes to Look for in Top Talent

One of the things that great companies do is they hire the best people. These successful companies aren’t afraid to recruit the best candidates from other organizations or pull talented people from other industries.
There are three attributes that are most important to an organization when hiring: attitude, competency and mindset.

Attitude. An employee has a passion for the organization and what it is trying to accomplish and is excited about being a part of the organization.

Competency. An employee has the right skills and capabilities to do his or her job, or has the ability to learn the right skills.

Mindset. An employee understands the value of collaborating with peers and comes to work every day looking for ways to improve the performance of the company and increasing the impact he or she can have.

See the visual below of my ACM Model that shows the perfect intersection of those three attributes:
The 3 Attributes to Look for in Top Talent
Here are the issues if your candidate doesn't fall into the sweet spot in the center:

1. Good attitude and strong level of competence, but the wrong mindset. The candidate will be focused on his or her own goals and accomplishments and will not be willing to collaborate to improve the performance of the company unless it benefits them personally.

2. Right competency and mindset, but the wrong attitude. The talent will leave because they have no loyalty for the organization or connection to what it is trying to accomplish.

3. Preferred attitude and mindset, but a low level of competency. You will suffer productivity loss. Even though the employee might be a great person and have great energy and passion for the organization, they don’t add any value because they don’t have, and can’t learn, the required skills.

4. The right mix of attitude, competency and mindset. With this mix, you achieve profit maximization. This happens because every employee you hire is adding value to the organization on a consistent basis.

You’ll notice that I didn’t mention experience, and that is for good reason. When you find a great talent who is passionate about what your organization is doing, experience doesn’t matter. Great people can decipher what they need to learn in order to be successful. Twenty five years in the same industry or with the same company is not necessarily a good thing. It’s much harder to unlearn what you know then learn what you need to know.

Even if you don’t have a specific role in mind, when you find someone who has all three attributes, hire them. Find a role for them. You can create a new role if you need to because they will contribute tremendous value for your organization.

However, if any one of the three attributes is missing, employees will not last very long with your organization. You will be hiring the wrong people for the wrong reasons. Integrate the search for these three attributes into your hiring process and you will attract better people and make better hiring decisions.

Friday, April 25, 2014

Culture is the New Social Media

Almost every company realizes that they need to do it, but few know how to get it right. Culture is hot, and just as with social media, so-called experts are popping up all over the place.

In the early days of social media, an expert was anyone who understood that images are more powerful than words (and a real expert knew that a great picture from a customer says more than any marketing team can ever concoct). An expert knew that a tweet only contains 140 characters (a real expert knew to keep it much shorter and snappier to get a retweet). The true experts, ultimately, only needed one main specialized skill, storytelling, to thrive in social media.

But it isn't so easy to develop cultural expertise. Culture is the very fabric of an organization. Social media, by contrast, is a way to share that fabric with the collaborative ecosystem of employees, contractors, collaborators and customers. So how can you spot an expert or agency worth engaging?

Does the expert have global experience?
If your organization has a global presence, your expert needs to understand global culture. Seven years ago, I first started working on collaborative culture with companies like Manpower and IBM. During that time, I collaborated with Manpower CEO Jeff Joerres and key members of his executive team on a project to develop collaborative culture. Manpower, at that time, operated across 82 global labor markets. I needed a global perspective.

In the last seven years, I've worked in some way with people in dozens of countries, and before I came to Science House I spent years traveling. This experience completely transformed me. Just last week I worked on a project with teams in Singapore, Tokyo, Hong Kong and London. These teams, though working for the same company, do not approach collaboration in the same way. A one-size-fits-all approach doesn't work. Why do 98% of LinkedIn employees approve of CEO Jeff Weiner, according to Glassdoor? Culture and values top the list.

Globalization will result in an inexcusably dull business culture if we don't take the time to appreciate what people from different places have to offer as we grow the shared capabilities of global teams.

Can the expert make the invisible visible?
Culture is invisible, nebulous, and difficult to measure. That's why it gets shoved into the "soft skills" category, even though it is extremely difficult to design a culture that is not only highly productive and profitable, but enjoyable and, ideally, beneficial. What kind of tools does your expert have to achieve visibility for your culture so it can be visualized and managed? Words and ideas are often not stronger than the habits your employees have already developed, particularly in large or traditional companies, where the culture is very slow to change. If a culture tool doesn't strike you as intuitive, it probably won't stick.

For many years I looked for a tool and found few options. I wasn't satisfied with individualistic approaches like Myers-Briggs. My opinion is that culture is the ultimate in dynamic innovation, a living, co-created reality that enables people to grow and change while enabling a business to respond to constantly shifting challenges. It wasn't until Dr. Simon Sagmeister stepped through the door at Science House and I first glimpsed Culture Map (which we have since exclusively licensed in the US) that I was finally able to get in front of a client and show them what they look like in seven color-coded hexagons. The difference is huge.

Not only can they see what they look like now, but they can design their own future and the action items they want to take to get there together. Before Culture Map, we had to do a lot of talking and digging to get to the same point, and there was always the challenge of trying to convince leaders that what they couldn't see could be consciously shaped and intentionally designed over time. Now our clients talk in colors. They understand each other on a deeper level and, ultimately, can make better hiring decisions, communications strategies and rewards based on a much deeper form of alignment.

How does the expert define collaboration?
If it doesn't include your customers, suppliers, distributors, partners, employees and potential employees--everyone who is affiliated with the ecosystem of your organization--keep looking. An expert in the Industrial Era mindset won't help you in the Imagination Age.

Tip: The 8 Faces of A Great Business Leader

The role of a Leader in the business world encompasses every kind of position or job description. Whether you’re the boss or a simple clerk in the company, you can apply the principles of leadership in your own department or even in disciplining yourself. Undoubtedly, being a leader is essential in running your own business. It is believed that great leaders breed success. Average leaders expect nothing but mediocrity.

To become a leader and entrepreneur at the same time requires a lot of things. You need to be the general of your own army not just someone passively standing and drinking coffee. A leader does not only commands but sets an example. Leadership is an active process of doing things thereby motivating others to work.

He/she is creative, perseverant, patient and goal-oriented. There are many attributes you can think of when talking about being a leader. But what really is essential in leadership that should be applied to make your business grow and succeed? Here are the five faces of a leader in a business venture.

1. The Planner
It is irrefutable that a good plan precedes a successful business output. The leader’s role in entrepreneurship is to be proactive. This means that ideas and business strategies are conceptualized by a good leader.

Leadership involves the ability to identify present and possible problems, prospective schemes, risks and benefits of actions and tactics. He/she can analyze and solve small setbacks before reaching the crisis level.

Planning does not end in having a blueprint, leaders implement their plans well. They follow a certain process of holding a business. They assess, identify problems, plan interventions, implement them and most importantly evaluate the outcome of the projects. They are flexible and can adapt well to different situations.

2. The Counselor
Seek first to understand then to be understood. That is according to Stephen Covey, author of the renowned 7 Habits book. A leader does not make decisions alone; he does not jump into conclusions without exactly knowing what’s happening. As a counselor, he listens to his people intently. He seeks every chance to understand every situation. In case of a crisis, he/she can act as a coach which gives advices and helps co-workers to find solutions to problems.

3. The Visionary
Leaders set a vision that gives the company a tangible direction. He/she uses the SMART criteria for setting goals. Goals and objectives should be Specific, Measurable, Attainable, Relevant and Time-bounded.

Leaders believe in the goals they have set. They are always prepared to make these a reality. This is very important to gain the trust of your people. They should see you as someone who has a “clear direction” towards success.

4. The Jack of all Trades
A leader should know most if not everything about the business. He/she is well versed in all aspects of the market. Leaders master the necessary skills needed even of the lowest position up to his present spot. Leaders must at least be able to troubleshoot problems on his/her own.

This is also a positive way to lead by example. How can you impart knowledge, skills and attitudes if you yourself haven’t mastered it? For you to give advices and teach, you should first learn the basics of what you’ll be sharing.

5. The Teacher
In business, it is important to share your goals and aspirations. Vision will only grow once it is shared and worked for as one. Sharing your leadership will help your business grow and develop. As you do this, you will become more convinced that your visions can become real. This will strengthen your will and determination to strive harder.

Moreover, in the other side of the coin, teaching will help you build a strong workforce. If the people around share the same goals as you do, success would be just a finger away.

6. The Motivator
Well, businesses are not all about being on top and winning. That is why it is important for a leader to become the prime mover. You should motivate others to work despite the crises you are experiencing. No matter how difficult the situation is, leaders defray a sense of calmness. They encourage workers to go on and be the best in their positions.

Leaders can also use a rewards system. According to studies, if workers expect something in return (aside from wages) like jackets, gadgets and other freebies, their performance will become better.

7. The Commander
A leader takes charge and full responsibility in all actions. Not only that, he/she is accountable with the results. There would be no blaming or pointing in times of failures. This face of leadership means that you will be in command during project implementation and evaluation.

8. The Transformer
No, it’s not the robots! Leaders transform others to become leaders as well. They inspire their people to act and think like a leader. They start by setting an example to create a fully proactive and responsible workforce.

Tip: 5 Things Every Leader Should Do

 
I was recently asked what I saw as major focus areas for leaders. There are many things a leader needs to balance, but here are a few key things that they should always keep front of mind.
1) Create Focus: A leader should strive to paint an inspiring vision. Most people don't want to run from something, but rather they seek to run to something. As individuals, we want to be a part of something greater than ourselves. A leader should paint this inspiring vision, and then articulate the priorities to help people know how to make progress against that vision.

2) Fall in Love with the Problem, Not the Solution: It’s human nature to love our own ideas. But sometimes that means that we hang on to them too long. Along the leadership or innovation journey, you must ask: Are we making sufficient progress to believe that our original hypothesis is correct, or do we need to make a change? If you never lose sight of the problem, how you attack the solution can remain more flexible, iterative and ultimately, be more likely to succeed.



3) Lead With Questions Not Answers: The best leaders don’t need to have all of the answers. They surround themselves with great people, and ask the right questions. It’s not what you know. It’s the questions you ask that help you become a more effective and inspiring leader.

4) Build Capability Through Principles & Frameworks: Leaders must unpack “why” a decision has been made, and not just the “what” the ultimate decision is. This practice makes explicit the principles or criteria that you applied to reaching a conclusion. These principles can then provide teams with a compass to navigate uncertainty and make their own decisions when you are not available or able to assist, moving beyond your individual ability, and building organizational capability.

5) Cast a Tall Shadow, Not a Dark Shadow: All leaders cast a shadow. The question is whether yours is blocking the sun, or inspiring others with its silhouette to strive for more. As a leader, we must all walk the talk. Leaders need to role model the behavior they want their organizations to emulate. The two greatest indicators of what we view as important are (1) how we spend our time and (2) the questions we ask. Organizations watch these cues to determine what leaders “really view as important”. So be clear on your say/do ratio, and ensure the shadow you are creating is the one you aspire to project.

Predicting & Overcoming Business Growth Barriers

I recently met with a successful entrepreneur who had grown his company to over $4.5M in revenues in just a few short years. He knew he needed a CEO Peer Advisory Board to help him take his company to the next level, but didn’t see how he could squeeze in a monthly peer group meeting in his already packed agenda.


He found himself starting work at 3:00 am to work on client projects, meeting with up to 10 customers a day, and then doing more project work in the evenings.

Like many business owners of companies with less than $5M in revenues, he was so busy selling, serving customers, and putting out fires, he felt he needed to clone himself before joining a group.

It is often said, "What got you here, won't get you there,” and nowhere is this truism more evident than when trying to profitably grow your company.

Most entrepreneurs struggle with very predictable barriers as they grow their companies from $1M in revenues to $10M and beyond.

Predictable Business Growth Barriers

According to Vistage speaker Jim Alampi, who spent a half-day with my Minnesota Vistage members, there are three types of barriers that crop up at each stage of business growth:
  1. Leadership
  2. Systems and Structures
  3. Market Fundamentals
Top-down leadership changes are not always easy, but Jim Alampi showed my Vistage Group members what leadership barriers to expect and what key areas to focus on.

Common Leadership Barriers to Growth

Startup Growth Barriers: Processes & Chaos

When your company has 10 Employees, the most common barrier to growth is a lack of processes and funding to hire seasoned professionals. These limitations can create a sense of chaos for an entrepreneur. This disorganization needs to be resolved to take the enterprise to the next level.

Small Business Growth Barriers: Delegation & Titles

Once a company grows to between 50 and 75 employees, micromanaging can quickly become overwhelming. In order to take a small business to the next level, it is important to hire the right talent and delegate tasks.

Midsize Business Growth Barriers: Growing Middle Management

Companies that manage to grow to around 200 to 400 employees need a strong middle management group. Finding, recruiting, and growing an entirely different level of leadership is essential to becoming a large, profitable organization.

Large Business Growth Barriers: Organizational Structure & Focus

Once a company has a strong middle management team and grows to 1,000 employees, it is important to make tactical decisions regarding profitability and organizational structure. Great companies focus on the contribution margin line instead of the gross margin line. These companies ask themselves whether they really make money selling all products to all customers.

What Great Entrepreneurs Focus On

Addressing growth barriers requires a substantial amount of delegation, but Jim Alampi says that are four fundamental things that cannot be delegated by a CEO:
  1. Setting the company’s direction
  2. Making sure the right people are in place and that these employees are being developed
  3. Ensuring that employees have the resources that they need
  4. Removing obstacles from employees
“Anything I let take me away from those four things means that nobody’s doing those four things,” Jim said.

Navigating the “New Normal” for Small Business

Since 2008, the small business industry has been brimming with uncertainty.Although theeconomy shows some sparks and sputters of a return to“normal”, one thing every small business can agree on -- there’s a “new normal” in town. Learning how to acclimate to the “new norm” is paramount to the future success and survival of your small business.


Without a doubt, new trends are emerging that redefine the “new normal” for small business. They influence what your small business will need to do to remain relevant. Status quo is no longer a viable option for small business owners.

 

Consumer Customization

Wasn’t it Burger King who adopted the “have it your way” commercial in 1976? That was some smart, futuristic marketing! Who knew that a 1976 slogan would so aptly describe today’s consumers.

One size no longer fits anyone. Consumers are looking for products or services that adapt to their unique needs. To meet your clients’ call for customization, rethink your product/service offerings and make them more flexible. Think Gumby!

 

Sales Transformation

The traditional sales model has been evolving for some time now. Consumers still want to buy; they don’t want to be sold. Advancements in technology, including robust websites, social media, and an inbound marketing approach, make it easier for consumers to make informed purchases.

Instead of relying on the “sales professional” to teach them the features and benefits of a product/service, today’s consumer are conducting extensive online research and making their buying choices. They self-sell.
As you transform your sales approach, think “pull” rather than “push” technology.

 

Continual Change

Heraclitus, the Greek philosopher, was the one who said, “The only thing that is constant is change.” Although he penned this phrase around 400 B.C., many small business owners adopted a “set it and forget it” philosophy of business growth and development.

The rapid innovations in technology has certainly leveled the playing field for small businesses...but don’t get too comfortable or attached. Staying stationary is not a viable business option.
“Nimble and quick” -- a term previously reserved for St. Nick -- is the hallmark as small business learns to embrace a culture of adaptability.

 

Smarter Marketing

Over the past few years, it has become more challenging for small business owners to gain traction -- especially if functioning as a generalist. Although you want to hedge your bet and “be everything to everyone”, the small business marketing message is getting lost in the ocean of marketing messages.

Marketing personas and niche marketing help small business owners pop up in the crowd with targeted messaging that is music to the ears of your target audience.

In addition to targeted messaging, don’t forget responsive websites! Meet the client where they are -- whether its in their office on their desktop or on the go with their smart phone. (P.S. 94% of smartphone owners are looking for local information on mobile devices.)

 

Data Decision-Making

Thank goodness! This is my personal favorite. Thanks to advancing technology (again), small business owners don’t have to rely solely on their “gut intuition” when it comes to decision making.

The widespread, and increasingly affordable, access to analytics allows small business to make smarter decisions with an eye toward a better return on their precious investments.

Whew! My head is spinning. How about yours? And, this is just the tip of the iceberg. With lots more changes in the wind, small businesses with adaptability, flexibility, and agility will lead the way. There’s a “new norm” in town! There’s no going back.
In a recent study, technology research firm Gartner identified a number of top technology trends emerging in 2014, with the potential to have a significant impact on enterprises over the next three years.
David Clearly, a vice president at the firm, said there is a “Nexus of Forces” made up of social, mobile, cloud and information technologies, which are converging and creating demand for “advanced programmable infrastructure that can execute at Web-scale.”
Here are 5 of the top trends Gartner identified:
Mobile Device Diversity and Management
The Bring Your Own Device (BYOD) phenomenon is a new reality in the workplace.
Business are in the middle of deciding how they want to address the expectations of their employees, and some business are pushing BYOD themselves, in a bid to save costs on hardware and software.
According to Gartner, one result of BYOD is “a doubling or even tripling of the size of the mobile workforce.”
Provisioning for all of these devices is a major undertaking, with the need to secure network access for employees, guests, and partners, even when they are using personal devices at work.
Mobile Apps and Applications
Gartner predicts improvements in JavaScript performance will push HTML5 and browser-based enterprise application development environments into the mainstream.
The firm recommends the development of richer voice and video as a key focus for developers, which can already be seen as WebRTC grows in prominence.
Gartner believes the number of mobile apps will grow—while the number of larger applications shrink–with apps becoming smaller and more targeted than more comprehensive applications.
The Internet of Everything
Along with smart TVs and field equipment, the “Internet of Things” is beginning to take off, with a staggering array of devices, appliances and vehicles just waiting to have their own IP addresses.
Garter lists four basic usage models created by the combination of data streams and services digitizing everything: “Manage, Monetize, Operate and Extend,” which are applicable to any of the four fields of the Internet: people, things, information and places.
The reports cautions that “most enterprises and technology vendors have yet to explore the possibilities of an expanded Internet and are not operationally or organizationally ready.”
Software-Defined Anything
This is another area that’s been very buzzy lately, usually focused on Software-Defined Networking, or SDN.
Gartner predicts Software-Defined Anything (SDx) will result in emerging standards bridging capabilities to benefit portfolios, while challenging individual technology suppliers to achieve true interoperability standards, as opposed to seeing increased siloing.
“Vendors who dominate a sector of the infrastructure may only reluctantly want to abide by standards that have the potential to lower margins and open broader competitive opportunities,” Gartner says, “even when the consumer will benefit by simplicity, cost reduction and consolidation efficiency.”
Smart Machines
You may want to call this “The Rise of the (Smart) Machines.”
Gartner forecasts that over the next two decades, there will be a “proliferation of contextually-aware, intelligent personal assistants, smart advisers (such as IBM Watson), advanced global industrial systems and public availability of early examples of autonomous vehicles.”
According to the firm, this will be the most disruptive in the history of IT.
Whatever the consequences of these titanic shifts in technology and how it’s used, you have to admit: These are interesting times.

Read more at http://www.business2community.com/tech-gadgets/top-5-emerging-technology-trends-2014-0856397#YlYGEHbIsxvMuup9.99
In a recent study, technology research firm Gartner identified a number of top technology trends emerging in 2014, with the potential to have a significant impact on enterprises over the next three years.
David Clearly, a vice president at the firm, said there is a “Nexus of Forces” made up of social, mobile, cloud and information technologies, which are converging and creating demand for “advanced programmable infrastructure that can execute at Web-scale.”
Here are 5 of the top trends Gartner identified:
Mobile Device Diversity and Management
The Bring Your Own Device (BYOD) phenomenon is a new reality in the workplace.
Business are in the middle of deciding how they want to address the expectations of their employees, and some business are pushing BYOD themselves, in a bid to save costs on hardware and software.
According to Gartner, one result of BYOD is “a doubling or even tripling of the size of the mobile workforce.”
Provisioning for all of these devices is a major undertaking, with the need to secure network access for employees, guests, and partners, even when they are using personal devices at work.
Mobile Apps and Applications
Gartner predicts improvements in JavaScript performance will push HTML5 and browser-based enterprise application development environments into the mainstream.
The firm recommends the development of richer voice and video as a key focus for developers, which can already be seen as WebRTC grows in prominence.
Gartner believes the number of mobile apps will grow—while the number of larger applications shrink–with apps becoming smaller and more targeted than more comprehensive applications.
The Internet of Everything
Along with smart TVs and field equipment, the “Internet of Things” is beginning to take off, with a staggering array of devices, appliances and vehicles just waiting to have their own IP addresses.
Garter lists four basic usage models created by the combination of data streams and services digitizing everything: “Manage, Monetize, Operate and Extend,” which are applicable to any of the four fields of the Internet: people, things, information and places.
The reports cautions that “most enterprises and technology vendors have yet to explore the possibilities of an expanded Internet and are not operationally or organizationally ready.”
Software-Defined Anything
This is another area that’s been very buzzy lately, usually focused on Software-Defined Networking, or SDN.
Gartner predicts Software-Defined Anything (SDx) will result in emerging standards bridging capabilities to benefit portfolios, while challenging individual technology suppliers to achieve true interoperability standards, as opposed to seeing increased siloing.
“Vendors who dominate a sector of the infrastructure may only reluctantly want to abide by standards that have the potential to lower margins and open broader competitive opportunities,” Gartner says, “even when the consumer will benefit by simplicity, cost reduction and consolidation efficiency.”
Smart Machines
You may want to call this “The Rise of the (Smart) Machines.”
Gartner forecasts that over the next two decades, there will be a “proliferation of contextually-aware, intelligent personal assistants, smart advisers (such as IBM Watson), advanced global industrial systems and public availability of early examples of autonomous vehicles.”
According to the firm, this will be the most disruptive in the history of IT.
Whatever the consequences of these titanic shifts in technology and how it’s used, you have to admit: These are interesting times.

Read more at http://www.business2community.com/tech-gadgets/top-5-emerging-technology-trends-2014-0856397#YlYGEHbIsxvMuup9.99

First-Gen Entrepreneurship

 
In the early 80s, when I set up the first cable network in Mumbai, it was not money or family backing that were my strongest assets. As a first generation entrepreneur, my biggest asset was the strong conviction that I did not want to be desk-bound, earning a salary working for someone else. I wanted to chart my own course. Though India is a country famed for its shrewd business communities, few realise that entrepreneurship as a career option is largely a family legacy. For those, with little family background or support to bank on, starting your own venture can be a daunting task. I remember telling myself very early in life that giving up is not an option. When your priorities are clear, battling the currents becomes easier.
After UTV was sold to Walt Disney, there was a two-year transition period. During this time, I had the opportunity to interact closely with the youth from various backgrounds on platforms like AISEC. Over the course of these interactions, I realised that first generation entrepreneurship was still in its nascent stage nearly thirty years after I began my journey. The graduation of the son or a scion of a business family into the family business or a new venture integrated into their group of companies is considered par for the course.
 However, children of professionals or from salaried families are rarely encouraged to venture into business. I always argue that it is a fallacy that India is a nurturing ground for businesses. If you do not belong to a business family, then our ecosystem and familial pressures often conspire against entrepreneurial ambitions to prioritise financial security over inherently risky creativity.

The Global Entrepreneurship Monitor Report of 2013 weighs out what I believe about India’s turgid business scenario. In their annual global survey, India barely manages to scratch at the regional average (Asia Pacific & South Asia) on various counts. The survey, which studied people between the ages of 18 and 64, looks at interesting criteria like rate of new business ownership, established business ownership rate, businesses created out of necessity and those that were improvement-driven opportunities. New business ownership rate was a mere 4.9 percent against the regional average of 7.6 percent. While necessity-driven businesses were the only category in which India scored well above that average of 27.5 with a score of 38.8, improvement-driven opportunity saw a poor 35.9 points only. The regional average in this crucial and popular genre of Asian entrepreneurship was 52.2!

The biggest reason for such poor survey ratings for India is that we do not have an ecosystem that fosters entrepreneurship. As a result, there is no aspirational value attached to becoming an entrepreneur. MBA institutes, which churn out over fifty lakh (5 million) MBA graduates every year, are not judged by how many successful entrepreneurs and businessmen they nurture. Instead, the focus is on preparing students for corporate jobs through campus placements – the heftier the pay packets they secure, the higher the institutes climb in the perception league. Students failing to make the cut at these campus placements are often the only ones thinking of starting their own ventures, making it a desperate measure and not an active choice. The fight to be an entrepreneur becomes one of fighting strong headwinds. Add the lack of infrastructure or a supportive environment and the vicious cycle is completed.

I have also met several people, who have expressed a desire to turn entrepreneurs but are reluctant to change courses after a few years of salaried work. Most often, the reasons given are the lack of a financial safety net, the risk involved in abandoning a cushy salaried job for the uncertainties of business and being set in your way of work. While it is true that when younger, you are less set in your ways and generally more malleable to adapt to situations, turning an entrepreneur after a few years of work ensures the advantage of knowledge, experience and a better understanding of market dynamics. I have always maintained that age is not a defining criteria to turning an entrepreneur. The crucial qualities are a level of confidence in one’s self and the ability to take a risk.

The need to hedge risks is so paramount in the minds of people because of the lack of sufficient infrastructure or support system. So the prospect of venturing on one’s own becomes a massive uphill task, dissuading people to pursue it. Those that brave all these hurdles, usually get stuck at another one – they give themselves a very limited timeframe to succeed or fail. When their efforts do not match their set expectations, they quit and fail! Going back a ‘safer’ job becomes the preferred exit strategy. Entrepreneurial success cannot be measured on a time-bound frame, it is about staying the course over an extended time frame.

However, the biggest factor that dissuades first generation entrepreneurship in India is the endemic fear of failure. As a nation, we laud success and are unsympathetic towards failure. Failure becomes a social stigma and blots a person’s professional and personal life. In the West, failure is an accepted way of life. A failure does not mean the end of opportunities, in fact, it is perceived as an experience that imparts wisdom. On the other hand, in India, the risk averse family and social environment ensure that an individual persists with his entrepreneurial dreams only if he shows the potential to make money from the very beginning.

We need to evangelise first generation entrepreneurship. We need to change the existing ecosystem and replace it with one that fosters entrepreneurship. I believe before asking for a supportive financial environment and conducive infrastructure to improve the existing systems, the first battles that need to be fought are the psychological ones. We need to begin with changing our thinking. Entrepreneurship needs to become aspirational. Once entrepreneurial aspirations become widespread amongst our youth, the fear of failure will slowly dissipate. In its place, the belief that needs to be fostered is that failure at any stage is not a final report card on someone’s capability or skill, but a stepping stone toward better ventures.

Wednesday, April 23, 2014

China's Wanda Group Eyeing IPO for Cinema Chain



Wang Jianlin Dalian Wanda Chairman H
Getty
Wang Jianlin

The country's largest exhibitor, Wanda Cinema Line, plans to raise $325 million via a listing on the Shenzhen Stock Exchange two years after the real estate conglomerate behind it acquired AMC Entertainment.

Chinese real estate conglomerate Dalian Wanda Group is preparing an IPO for its cinema chain on the Shenzhen Stock Exchange.
According to a filing made public by the China Securities Regulatory Commission, the company, headed by Chinese billionaire Wang Jianlin, plans to sell up to 60 million shares to raise around $325 million (2 billion yuan).

Dalian Wanda Group is the world largest owner and operator of movie theaters. In 2012, the company bought North America's second biggest theater chain, AMC Entertainment, for $2.6 billion.

At the time, many viewed the acquisition as a prestige buy on the part of Wang who had expressed interest in expanding his business internationally, but it proved to be a windfall. Thanks to a record year for Hollywood films in 2013 and an overall rising stock market during the period, Wang saw the value of his controlling stake in AMC more than double in the 18 months after the purchase.

Wanda Cinema Line's revenue rose to $645 million in 2013, meanwhile, from $484 million the year prior. Its profit climbed to $97 million, compared with $62.6 million in 2012.

According to the IPO prospectus, Wanda Cinema is 68 percent owned by Wanda Investment, in which  Wang owns 98 percent. The other 2 percent are owned by his oldest son Wang Sicong.

At the end of 2013, Wanda Cinema owned 142 movie cinemas in 72 cities in China. It has continued to expand.

Viacom's My Nick Jr. Service to Launch in China



Bob Bakish
Viacom International Media Networks CEO Bob Bakish

The personalized edutainment service, for which the firm has already reached deals in France, the U.K. and the U.S., will become available on a new online video service as an over-the-top offer.

LONDON – Viacom's Viacom International Media Networks Asia unit said Wednesday that it will launch the My Nick Jr. personalized edutainment service in China in the form of an "over-the-top" online service.
The launch will come in collaboration with SMIT, a conditional access module manufacturer based in China, with which Viacom International Media Networks reached a multi-year deal.

My Nick Jr., which allows parents to curate and customize their children’s viewing experience around 11 educational themes (such as math, language and problem solving) in an advertising-free environment, is already available in France on the CanalSat service of Vivendi's Canal Plus and in the U.K. for Virgin Media's TiVo customers. Verizon has announced a U.S. launch for the near future.

The China deal, financial details of which weren't disclosed, will mark the first time that My Nick Jr. will be available in China and the first time it will be offered as an online service. It will become available to subscribers of iVmall, an online video service that SMIT unit Shenzhen Video Mall Network Technology is set to launch by midyear. The service will be offered in English and Mandarin.

My Nick Jr. in China will feature hundreds of episodes of Nick Jr. shows, including Dora the Explorer, Go Diego Go!, Team Umizoomi and Ni Hao Kai Lan. My Nick Jr. constantly adapts to the preferences of each child who rate content. Industry observers have said the My Nick Jr. service uses elements of such digital services as Netflix and Pandora.

"Nick Jr. is about giving children and parents what they want - ‘A Smart Place to Play.’ With My Nick Jr., we are offering parents a unique user-personalized digital viewing edutainment experience for their children to learn in a safe, supervised environment, while maximizing their enjoyment watching their beloved Nick Jr. shows and characters like Dora the Explorer,” said Bob Bakish, president and CEO of Viacom International Media Networks.

He added: "We’re thrilled to be SMIT’s exclusive international kids’ entertainment app partner for pre-school children through this collaboration on iVmall."

"We are convinced of the potential of the My Nick Jr. service as we are living in the world of personalization," said SMIT chairman and CEO Xueliang Huang. "Chinese families who join our Internet video service will love the My Nick Jr. service for their children, and we are delighted to not only be the first Internet video platform to launch it in China, but in Asia, too."

According to latest data cited by Viacom, 247 million out of nearly 500 million Chinese mobile users now watch videos online.

VIMN Asia plans to roll out My Nick Jr. to other Asian pay TV and or OTT providers.

Tip: Remember, Persistence Pays Off. Stay Motivated With These 7 Tips


Persistence and motivation are in many ways the rocket fuels of success. Certainly if you wish to impress colleagues with your leadership and management you had better hone both of these skills.

Immediately after waking each day I have started posting a motivational quote to test its effect on me and my friends. A positive start to the day is essential, so often the quote is leadership or persistence based and quite old fashioned by today’s standards.

The leaders quoted include amongst many: Franklin D Roosevelt, Dale Carnegie, Winston Churchill, Napoleon and an old favourite of mine Zig Ziglar. These men suffered many setbacks in both life and career and yet through sheer guts, determination and persistence they moved forward and succeeded.

The dictionary defines persistence as, “Firm or obstinate continuance in a course of action in spite of difficulty or opposition.” In other words, don’t expect it to be easy and understand that most will tell you that you are wrong in your chosen pursuit. Until you are successful; at which stage they always knew you were a genius.

For entrepreneurs or management starting life’s climb, an MBA, technical competence, talent, intelligence, and leadership ability – are assumed traits. However, the key characteristic that is missing for sustained achievement is persistence.

“Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful people with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan “press on” has solved and always will solve the problems of the human race.” – President Calvin Coolidge

In order to achieve complicated or difficult goals, persistence is the most significant factor. There are lessons to be learnt from the successful, persistent leaders in all walks of life who have overcome enormous obstacles.
  1. Hold Firm to your vision: Even when others tell you it’s foolish or unachievable.
  2. Train Your Mind to focus on your vision: This doesn’t mean be blind to issues but don’t allow the problems distract you from the objective.
  3. Grow Stronger: Constantly improve your skills and knowledge, constantly question and analyse especially after failure
  4. Change: Be prepared to change 180 degrees if you are wrong, accept your failures
  5. Be Reliable: Be there, be seen trying, be consistent, and demonstrate that even small steps are still results delivered and failures lessons learnt on the journey..
  6. Complete the Task: Finishing the job requires the courage to hold your vision, an ability to think through and overcome obstacles and to persist when others would walk
  7. Never Ever, Ever, Give Up: Keep at it despite the obstacles, despite negative comment, despite the odds
In principle these points are so easy to state and yet it takes enormous reserves of mental strength, courage and character to swim against the tide and achieve great things. 

Let’s consider how persistence and motivation once changed history......

The Little Spider That Changed History”

"A Spider that changed history?" I hear you ask; well as a small child I heard a great story demonstrating the value of persistence involving The Scottish King Robert the Bruce and a humble but determined Spider.

Robert the Bruce was defending his country from invasion by the English and their armies. Battle after battle he had fought with England. Six times Robert the Bruce had led his men into battle. Six times his men were beaten, and finally driven into flight. The army of Scotland was entirely scattered, and the King was forced to hide in a cave.

As he lay recovering, he noticed a spider over his head, getting ready to weave its web. He watched as it worked slowly and with great care. Six times it tried to throw its thread from one edge of the cave wall to another. Six times its thread fell short.

The spider persisted and on its seventh attempt was successful. Legend has it that Robert the Bruce gathered his remaining troops and told the story of the spider’s persistence. Using this story he reinvigorated and motivated his bedraggled army into one last battle and one in which they won such a famous victory.

This childhood legend has had a very significant impact on my life during times of difficulty and failure.
Neil Steggall

Manging Your Money



Spring cleaning is simultaneously awesome and awful, isn’t it?

You probably have to give up time you’d far rather be spending outside, where it’s finally sunny. Yet there are few things better than that amazing, fresh-start feeling you get from blowing the dust off everything.
Guess what? The same can be true when it comes to your money.

Just like how now can be the perfect time to clean out your closets, it’s also an ideal time to consider organizing, simplifying, and helping set yourself up for months of financial success.

To save you time, we asked financial advisers around the country for their best advice on how to spring clean your finances. Consider trying these tactics to do a quick spruce-up.

1. Create an ICE Folder

If you’re the money manager of your household, you owe it to the people you love to put together a folder of information that will help them figure out how to handle your finances in case anything happens to you. This is your “In Case of Emergency,” or ICE, folder.

“Include all of the info someone would need to manage your finances, such as your account numbers, login IDs and passwords, a list of bills you pay each month, investment and retirement fund info, and anything else that would need to be handled in your absence,” says Tyler Gray, a financial adviser with SageOak Financial in Tulsa, OK. This can be a literal folder or a folder on the desktop of your computer. If you go for the more high-tech option, make sure to rename the folder something innocuous (perhaps not, “All Financial Documents Here,” for security reasons), and fill your partner in on the folder’s alias.

If your partner or someone else handles your finances, ask that person to create an ICE folder for you. Morbid? Maybe a little, but this step could make life a lot easier in the event of an emergency.

2. Break Out the Highlighters

Jeff Motske, CFP, president and CEO of Trilogy Financial Services in Huntington Beach, CA, says spring is a great time to take a closer look at your budget—and one way to do it is to go old school.

“Get your credit card statements from the past six months and three different color highlighters,” suggests Motske. “Then, use one color to highlight your necessary costs (utility bills, insurance, groceries, toiletries), another to highlight items you bought because you really wanted them (your Netflix subscription or the new vacuum cleaner that’s easing your allergy symptoms), and another to highlight less thoughtful purchases (that round of drinks you bought at happy hour).”

“This exercise is usually eye-popping. Most people don’t realize how much they’re spending on stuff they really don’t need or want,” he says.

After highlighting your “problem areas,” take them high-tech by connecting your accounts to the LearnVest Money Center. Once it’s set up, tuck those highlighters in a drawer—the Money Center’s Inbox, which looks a lot like your email inbox, will import all of your spending and saving data to help you track your progress. You can even categorize what you spend into folders like “Groceries,” “Travel,” or “Pet Supplies,” then set budgets for each folder and get an automatic update on how much money you have left to spend. Come next spring, you’ll have a record of the year’s spending and can even see how your spending has “trended” over time.

3. Make it Automatic

If you haven’t made your savings contributions automatic by now, you’re behind the curve. “Harnessing the power of this free hack will make your life easier,” says Stacy Johnson, CPA, and author of Life or Debt.

“Have money taken out of every paycheck for savings before you see it. Then, automate your bill-paying: You should always review your bills, but paying at least some of them automatically not only streamlines the process, but ensures your payments are on time.” To help avoid account-draining bill surprises, stick with automating only recurring payments that are the same every month, like your rent or insurance—not your credit card.

For guidance on setting up automatic deposits, see our guide to building up savings. If you already have automatic deposits set up for your emergency fund and retirement accounts, nice work! Now consider increasing your contributions.

4. Go Paperless

You know that amazing feeling when you get rid of clothes you haven’t worn in two years? Well, according to Johnson, getting rid of that filing cabinet filled with old bills and credit card statements can feel just as freeing. “The single best piece of advice I give my clients is to go paperless,” says Johnson. “Scanning your important documents allows you to find them quickly, protects them from loss, and makes your home less cluttered.”

Of course, you shouldn’t just start tossing. Our general rule is to hang onto tax records for seven years, and it might be easiest to keep the hard copies of those. But everything else—including bank and credit card statements, as well as pay stubs—can be scanned and stored in a cloud-based filing provider, such as Dropbox or Google Drive.

5. Review Your Beneficiaries

Spring can be a great time of year to take a look at the people you’ve designated to receive your money in case something happens to you, says Kimberly Foss, a CFP in Roseville, CA. “Just like wills, retirement accounts have beneficiaries, so it’s important to ensure your assets will go to the right people,” she explains.

Any account with a substantial amount of money, be it retirement, checking, savings, or investment, should have a designated beneficiary. It’s usually as simple as calling your bank and asking for a form to fill out (sometimes you can even do it online). Your beneficiary is the person who will receive your assets, so be sure to review these forms after a major life event like a marriage, death or birth of a child. And make sure you designate someone—should something happen to you, assets without a beneficiary run the risk of going into expensive, time-consuming probate court.

6. Create Your Own Financial Calendar

Let’s face it: It’s too easy to ignore financial tasks right up until the last minute. (Hello, tax prep!) That’s why now is a great time to create your “financial calendar.”

It’s simple: “Set reminders throughout the year to do things like review insurance policies, get a credit report, or rebalance investments,” explains Gray. “Mine is in a Google calendar.” Not sure what needs doing, or when? Consult our Ultimate 2014 Financial Calendar, which outlines the tasks you should complete each month, along with resources to help you finish them. Then, add your personal due dates and tasks, like “Increase retirement contributions,” or “Make final debt payment (celebrate!).”

Tip: 13 Ways the Busiest People Ever Avoid Burnout

Sure, you love your job. After all, you wouldn't be doing it if you didn't.
 
But after years of email upon email and never-ending phone conferences, even the best of us can face burnout.

To find out how to successfully combat—even avoid—this phenomenon, we asked 13 startup founders from the Young Entrepreneur Council (a.k.a., the hardest-working people we know) what strategies they rely on. Here's what they had to say.

1. Take a Vacation and Fully Unplug

Vacations with loved ones will help entrepreneurs avoid burnout. It's important to put on an out-of-office message, too, and not respond to emails. Another benefit of taking a vacation is you set a good example for hard-working employees.
—Jesse Pujji, Ampush

2. Forget Balance, Find Harmony

I think people who say it’s all about work-life balance are wrong. I value finding passion and harmony in my work by being connected to and caring about my team and my customers and making a big difference in their lives. I would burn out way faster working five hours a day at a job that was hurting my soul than I would working 15 hours a day at a job that's feeding my soul.
—Dan Price, Gravity Payments

3. Know Your Breaking Point

I think most entrepreneurs will tell you it's impossible to unplug—so burnout is almost inevitable. However, it's important to know when you're close to or at a burnout stage. Something as simple as taking a day off, going for a bike ride, or having a fun night out with friends can help to take the edge off.
—Pablo Palatnik, ShadesDaddy.com

4. Fill Your Day With Joy

Our business works to fill our people's day with what they love. When work feels like a job, we redirect those tasks to someone who loves them. Not a great organizer? We have a team member who is. Hate numbers? We've got someone who loves them. We are fueled with so much joy that we have a term around the company called the 'joy hangover.' When work is such a blast, burnout doesn't exist.
—Corey Blake, Round Table Companies

5. Schedule Free Time

Schedule free time on your calendar, just like you would schedule a meeting, and stick to it. It's crucial to take the time you need for yourself, even if it's just 30 minutes a day. You'll get back to work feeling recharged and inspired, and chances are, you'll accomplish a lot more than you would if you worked straight through the day.
—Evrim Oralkan, Travertine Mart

6. Travel and Change Your Environment

Traveling is the best way to avoid burnout. Take your laptop and spend one to two months working from somewhere else, preferably internationally. With the internet and cloud tools like Dropbox and Skype, there's very little that can't be done from abroad. The change in environment sparks your creativity and allows you to bring new energy into your work.
—Leah Neaderthal, Start Somewhere

7. Pursue Your Passion

Starting a business is a time-consuming endeavor that doesn't end once things start to take off. On the contrary, the more successful you are, the more time you will be asked to contribute toward your enterprise. That’s why it’s important you focus your time and energy on doing something you enjoy and are passionate about.
—Lane Campbell, Syntress

8. Take a Nap

Naps are not just for children. Instead of having a second cup of coffee, sleep for 20 minutes. It's the best way to refresh the brain.
—Jonathan Swerdlin, Fdbk

9. Work Out

When I feel so mentally burnt out from juggling multiple projects, there's only one thing that can recharge my brain and my enthusiasm—working out. It's a way to unplug and just focus on the task in front of me, whether I go for a long run or a four-hour bike ride around my city. When I'm done, I have a high so powerful that all of the stress from my day-to-day activities is gone.
—Andrew Vest, Preferling

10. Live With Mindfulness

Personally, I find the best way to avoid burnout is to have an ongoing focus on mindfulness rather than only when on breaks and vacations. Find ways to detach during the week in a way that works for you. Yoga and exercise work for some, while meditation works for others. Be mindful of those moments. Try to take consistent mini-breaks throughout the week to detach and re-center.
—Andrew Thomas, SkyBell Technologies, Inc.

11. Find a Hobby

The best way to avoid burnout is to find a hobby you can deeply immerse yourself in for a few hours a week. I play ultimate frisbee, and when I'm on the field, I'm definitely not thinking about my company. Hobbies (such as basketball, ceramics, and climbing) can provide a therapeutic release, and you can come to work recharged and ready to go every day!
—Bhavin Parikh, Magoosh, Inc.

12. Build a Great Team

I used to think vacations would recharge me, but I would just come back to piles of work. In the last year, we've built our team to eight people. The quantity doesn't matter—the key is that it's a strong team. I know that whether I'm working or not, great things are being done. Feeling the support from all sides has been critical to my personal happiness.
—Aaron Schwartz, Modify Watches

13. Meditate Daily

Even if it's just for 10 minutes, spending the time (especially in the early afternoon) to just breathe has been extraordinarily powerful for me. It keeps me fresh and sharp, and taking self-care seriously sets a great example for the rest of the team.
—Derek Flanzraich, Greatist